All-in-one Pack Support
Help . Support . Online Photography Courses . All-In-One Pack
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Frequently Asked Questions
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Frequently Asked Questions
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1) What is the difference between the old website, new website, old App, and New App?
- http://www.sudhirshivaramphotography.com – is for all subscribers of “All courses + Exclusive add-on, Canon/Nikon/Sony Bundle, and individual courses”.
- https://learn.sudhirshivaramphotography.com – is for all subscribers of the All-In-One Pack
- old SSP App is a standalone App with no connection to the website database and so is not in sync with the website.
- New SSP App is connected to learn.sudhirshivaramphotography.com so that you can access all your courses/content via the website or the App and the content is synced in real time.
2) How do I download the new SSP App?
For Android, downloaded from the below link from Google Playstore:
https://play.google.com/store/apps/details?id=com.sudhirshivaramphotography.sudhirshivaramphotography
For iOS, please download from the below link from App Store:
https://apps.apple.com/app/sudhir-shivaram-photography/id16628176973) I have subscribed to the All-In-One Pack course. How do I access the course on the new App or website?
To check if you are part of the new platform, follow the below steps:
1. Visit https://learn.sudhirshivaramphotography.com/members/
2. Search for your profile using your e-mail id under Filter Results
3. If you see your profile, then you just need to reset the password at the below link and start accessing the platform:
https://learn.sudhirshivaramphotography.com/wp-login.php?action=lostpasswordIf not, no worries. Just create your account with the same e-mail id here:
https://learn.sudhirshivaramphotography.com/register/And if you have subscribed to the All-In-One pack, just message us with your e-mail id and we will provide access to the course on the new platform.
4) How do I reset the password for my account on the new platform?
Please click on the below link to reset the password on the SSP Community Platform:
https://learn.sudhirshivaramphotography.com/wp-login.php?action=lostpassword5) I get “Error: There is no account with that username or email address”
This happens if you still do not have an account on the Learn SSP platform. If you subscribed via the SSP Website for the All-In-One pack, then you will be given access soon.
6) How do I upload images to the group?
To upload images to any group you need to join the group. Click on the “Groups” menu on the top bar of the website and then you will be able to see + Join Group.7) I do not get the +Join Group option.
That happens if you have not logged into the website and if you are not an All-In-One pack subscriber. Do subscribe to our online photography course All-In-One Pack and start participating in all activities of the community platform.8) What are the image posting guidelines?
- You can upload a max of 1 image per day per user across all groups.
- Your image needs to have a title, location, description of how the image was shot or your thought process, your own critiques of the image, camera/lens used along with EXIF information.
- Max image size allowed is 2 MB
9) I uploaded an image and it was deleted. Why?
You may not have followed the above posting guidelines.10) What is the recommended image dimension for upload?
- For better impact on phone viewing, keep dimensions as 1080×1080 px
- You can post 1080×1350 which is a recommended dimension for Instagram
- You can post 1200×800 px or similar dimensions for horizontal images
11) How do I post in the discussion forums?
You need to subscribe to the specific discussion forum and then you can start posting.12) I do not see an option to upload images in the discussion forums.
Currently, the image upload option for discussion forums is disabled. You are welcome to share links from your google drive, drop box or other options to share images/documents. -
32 Replies
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How to get certificate
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Well, looks like you go it.
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Hello Sudhir for some reason unable to access the all in one package.. it’s not reflecting on my courses… need help as i tried all options of reset password and logging on browser and previously have also sent the payment confirmation on the older app on iOS
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Hi Srikanth, Please follow the steps in above FAQ and let me know at which step things are not working.
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Hello Sir,
I have buy my course yesterday but unable to access to the videos already reset the password ……
Please help me 3000 means a lot for me …
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Did you follow all the steps mentioned above ? If yes, then you need to contact us and let us know the email id used for us to give you access.
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Not able to access all videos please activate
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Please give your helpline number it is very embarrassing situation that no way to contact and rectify the problem one facing
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Please follow the steps as mentioned in FAQ and once you create your account on new platform pls inform us and we will provide access.
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I am unable to get my course all in one in my new app. Pls help me
How do I send my email I’d to you for enabling my course, which I have purchased today.
Can I send it you through this platform?
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Is your issue resolved? You can mail us on [email protected] or message the SSP Support ID here.
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Sir i have followed all the steps as per FAQ but still i m not able to access all courses or join any group or post stuff….my email id is [email protected]
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You already have access. Can you please check.
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Hi Sudhir,
I have followed all the steps above but my courses are not reflecting yet
Kindly help
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My email id is [email protected]
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Hi,
I have purchased tge all-in-one pack but my purchase is not reflecting in the new website.
Please map my email id accordingly.
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Done.
Please take sometime to go through it before uploading images:
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Hi Sudhir
I have bought All in One pack two days back, please provide the access for the same
Registered under email id: [email protected]
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Done.
Please take sometime to go through it before uploading images:
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I have logged on to the site also but am unable to see all in one pack subscription and am not getting option to join any group too. Kindly help. My email address is [email protected].
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Access has been given. Please check now.
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Hi. I have purchased the all in one pack a month back but unable to access the videos. Can you please add my email ID [email protected] to your list to enable the same?
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Access provided. Can you please check.
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Sir, I purchased the course as on 20th Feb 2023, but I can’t access all in one course, there is only one free course available on the mobile application, can anyone help me please ????my mail id is [email protected] and the invoice number is 55960
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Please do check our FAQ for all the answers:
Then please get in touch with us on [email protected]
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Hello Sudhir
I have made the payment for the “All-In-one Pack” online photography tutorial. The amount is debited from the account.
The pack is still not activated. Can you please check at your end and sort out the issue.
Email used: [email protected]
Thanks
Anurag
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This has been fixed. You now have access.
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The steps clearly states that once you create the account on new platform you need to let us know and we will provide access.
We will be moving the payment option to new platform and then this providing access will go away. This is a temp issue.
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My email ID is [email protected], I have purchased all in one package today
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Pls help by mapping my e mail ID, I am still unable to access the course.
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Done.
Please take sometime to go through it before uploading images:
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????
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