All-in-one Pack Support
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Video buffers a lot and it is very distracting
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Video buffers a lot and it is very distracting
I am part of all-in-one learning and I am going to D500 training video and 480p and above quality video is buffering a lot.. I have a 29Mbps download speed and yet this is the case. I guess it has to do with the server or video size.
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3 Replies
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Hello Chethan,
Can you please let me know your location (city). Generally only the very first time some folks have faced this issue and once you revisit for the viewing it plays fine. I will anyways get this checked.
Rgds,
Sudhir
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Thanks sir. I am from Bengaluru. I have accessed videos earlier (year back) and did not face any issues at that time… I will check again and see if the issue still persists.
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Can you please do the following:
Run the below tests and send me the report:
https://www.speedtest.net/
https://tools.bunny.net/diagnostic-reportAlso, please attempt to reproduce the buffering issue with your browser console open (google chrome). This will allow us to see if any errors appear there. Once you see an error, please take a screenshot of the browser console and provide it to us, as it would be very helpful.
Please e-mail the above details to me on [email protected]
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