Course access

  • Course access

    Posted by Vikram Madlur on September 13, 2023 at 4:48 pm

    I purchased the course but unable to access the content. The payment is made and received the receipt as well. Tried to call on the support contact number, no response. Not sure what is holding up plz help me up as soon as possible..

    Sudhir Shivaram replied 9 months ago 3 Members · 2 Replies
  • 2 Replies
  • SSP Support

    September 13, 2023 at 5:03 pm

    Hello Vikram,

    Please click on the courses tab ( on the left with a camera icon) after you login in from the website . In case if you are using the App then click on “More” tab which is at the bottom of the App and then go to my courses to access the videos.

    If you are still unable to view then reset the password on the link below :

  • Sudhir Shivaram

    September 13, 2023 at 6:42 pm

    Hi Vikram, I see that you have opened the welcome e-mail sent on 8th Sept after the course purchase. The welcome e-mail has clear instructions on how to access the course. Can you please relook at that e-mail and let us know if there is any confusion in the instructions mentioned in that. If that is the case then we will have to make corrections to the welcome e-mail.

    Feedback appreciated so that others do not face the same issue.


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