Unable to reset password/Do not know password - All-in-one Pack Support - © Sudhir Shivaram Photography

Unable to reset password/Do not know password

Tagged: all-in-one-pack, login, ssp

All-in-one Pack Support

Unable to reset password/Do not know password

Posted by Gokul Sharma on July 17, 2023 at 4:20 pm

Hi

I have purchased the All-in-one course pack from your website on the 14<sup>th</sup> of July, 2023. My account was automatically logged in and I am able to access the features of the course

HOWEVER, I DO NOT know the password to login in to my account. I DID NOT receive any email from your side regarding the purchase or my login credentials.

I’ve used the forgot password/lost password feature on your website and have not received the link to reset/change my password.

I’ve contacted you through the contact us page. No reply has been issued from your side. I’ve also tried calling you on the number provided on your website and have also tried texting on Whatsapp. No replies have been offered.

Kindly look into this and please get the issue resolved at the earliest as I am not able to log in to your app on my mobile device.

Gokul Sharma replied 1 year, 5 months ago 2 Members · 2 Replies
2 Replies

SSP Support

Member
July 17, 2023 at 4:26 pm

Please check your email. We have replied to your query.
- Gokul Sharma
  
  Member
  July 17, 2023 at 4:29 pm
  
  Thank you so much for the speedy resolution.
  
  Regards
  
  Gokul Sharma

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