Unable to reset password/Do not know password

  • Unable to reset password/Do not know password

    Posted by Gokul Sharma on July 17, 2023 at 4:20 pm

    Hi

    I have purchased the All-in-one course pack from your website on the 14<sup>th</sup> of July, 2023. My account was automatically logged in and I am able to access the features of the course

    HOWEVER, I DO NOT know the password to login in to my account. I DID NOT receive any email from your side regarding the purchase or my login credentials.

    I’ve used the forgot password/lost password feature on your website and have not received the link to reset/change my password.

    I’ve contacted you through the contact us page. No reply has been issued from your side. I’ve also tried calling you on the number provided on your website and have also tried texting on Whatsapp. No replies have been offered.

    Kindly look into this and please get the issue resolved at the earliest as I am not able to log in to your app on my mobile device.

    Gokul Sharma replied 11 months, 1 week ago 2 Members · 2 Replies
  • 2 Replies
  • SSP Support

    Member
    July 17, 2023 at 4:26 pm

    Please check your email. We have replied to your query.

    • Gokul Sharma

      Member
      July 17, 2023 at 4:29 pm

      Thank you so much for the speedy resolution.

      Regards

      Gokul Sharma

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